Privacy Policy

Our Physio Central Coast is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and manage the personal information you provide when using our services or website.

1. What information we collect

We may collect personal information when you:

Book an appointment
Subscribe to our newsletter
Contact us via email, phone, or website

Use our online services

This may include:
Name, contact details, and date of birth
Health information necessary to provide physiotherapy services

Payment and billing information

2. How we use your information

We use your personal information to:

Provide physiotherapy services tailored to your needs
Manage appointments and patient records
Communicate important updates or promotional offers (if you opt in)
Improve our services and website

3. Disclosure of information

We may share your personal information with:

Our healthcare providers to ensure coordinated care
Insurers or Medicare as required for billing purposes
Other third parties when legally required or for safety reasons
We do not sell your information to third parties.

4. Security of your information

We take all reasonable steps to protect your personal information from misuse, loss, or unauthorised access. This includes secure electronic storage and limited access to authorised staff only.

5. Access and correction

You have the right to access, update, or correct your personal information. Please contact us at ourphysiocc@gmail.com
to make a request.

6. Cookies and website data

Our website may use cookies and analytics to improve user experience. These do not identify individuals and are only used to analyse site usage.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact us

For any privacy concerns or questions, contact:
Email: ourphysiocc@gmail.com

Address: 3/5 King Street, Ourimbah, NSW 2258, Australia